DC Headquarters Positions:
Part-Time Travel Specialist
The travel industry is an exciting field, and Discover Corps is re-inventing what it means to do authentic, off-the-beaten path, people-focused immersion travel through its volunteer vacations.
Discover Corps unlocks an immersive experience in communities in Africa, Asia and Latin America through a unique combination of volunteering, workshops, touring and sharing experiences with local people that leaves a lasting impact on the soul. Our partnership with the National Peace Corps Association grants us access to people and places that most travelers never visit.
We are looking for a Travel Specialist in our San Diego, California office. This position will start part-time, 25+ hours per week, as the first line of contact to the public. Initially, you will be responsible for handling large amounts of both incoming and outgoing calls for participants interested in booking a trip.
For the right candidate, this would then move into a full-time position. The responsibilities would grow significantly, including working with the traveler from the sales process to their return from the trip as well as our in-country staff. In addition to sales, you will be responsible for coordinating travelers and managing large amounts of trip information for a specific region of the world.
In order to be successful in this role, candidates must possess energy to become a winning salesperson, be extremely organized in order to manage large amounts of critical information and convey a warm, friendly tone of voice when speaking and answering a customer’s inquiries.
• Three to five years telephone-based sales or customer service experience
• Proven fluency in Microsoft Office suite
• Outstanding organizational skills and attention to detail
• Experience traveling to developing countries
• Excellent verbal and written communication skills
• Flexibility to work shifts, evenings and weekends
• Exceptional customer service skills
Ideal Candidates will also have
• One year of social media marketing experience
• Experience using CRM system such as Salesforce.com
• Proficient in spoken Spanish
• Professional experience in the travel industry
• Based in San Diego (Mission Valley location)
• Begins mid-May 2016
To apply , please send a copy of your resume and a cover letter to firstname.lastname@example.org. In your cover letter, please include answers to the following questions. 1. Which countries have you traveled to for more than 2 weeks, and which ones impacted your life the most? 2. What is your experience with consultative sales?
Please note that due to the number of applications received; only top candidates will be contacted. No walk-ins or phone calls please. About Discover Corps
Discover Corps is a new division of Terra Education, an established operator of international service-learning travel programs. Terra Education is best known for its service-learning trips for teenagers, called Global Leadership Adventures (www.experienceGLA.com). Discover Corps is a new program that seeks to take responsible, immersive travel to a whole new level. We travel with purpose, going deep into the heart of a community in order to develop authentic connections based on our shared humanity. Our travelers engage in a significant volunteer project while also visiting sites of cultural, historic and natural importance. More information can be found at www.discovercorps.com.